Current site:Global

Our mission

To deliver dynamic solutions with the expertise you require and levels of service you deserve.

Our vision

To be one of the leading and preferred Network Providers in South Africa and the UK by embracing agility and an innovative culture in a fast-changing market.

Our difference

We’re fully focussed on enterprise and business clients. We offer dedicated business solutions and ultra reliable service.

Our value proposition

We offer a unique approach to delivering connectivity solutions to our clients. Our top priority is to offer affordable and sensible solutions backed by a highly skilled and professional support team. Stem Connect is most well known in the enterprise space for managed connectivity solutions, voice, data and fail proof service level agreements.

The Stem Connect network boasts an impressive presence across South Africa and the United Kingdom along with multiple International Fibre routes and multiple Global peering POPS. Our Fibre, POPS (Point of Presence) and Datacentre peering points enable us to have a resilient network with multiple fail-overs and shortest path routing, enabling Stem Connect to provide a highly resilient network with low latency. This enables our customers to run real time applications that exceed expectations. Over and above this, we offer one of the most comprehensive service level agreements in South Africa and the United Kingdom.

“We do not attach our brand to any service that we are not confident in. Offering a service that we can support is of the utmost importance. Our team of exceptionally skilled support agents treat each client with respect and each query with great professional urgency”

“We believe that our Service Level Agreements give us the upper hand in the Network Provider space. Corporate and Enterprise clients can seldom afford downtime and we go to great lengths to keep them connected as we truly understand that loss connectivity equates to loss of income”

Our roots

Stem Connect is a network provider previously known as XDSL. The significant transformation of both our corporate identity and company name was necessary to best represent our innovative new services and solutions, as well as our competitive pricing.

Founded in 2002, we’ve been a part of the Network Provider industry since broadband became available in South Africa and the United Kingdom. Stem Connect is therefore, by definition, the origin of a branch of networks and connected services in the country.

Since 2002, we have been refining our offerings and building a national network to best serve the complex business continuity needs of our customers. The product offerings we provide across these networks include Connectivity and Internet, Cloud, Business Voice and Residential.

We take pride in our ability to offer affordable products to businesses – without cutting corners – while simultaneously delivering hassle-free services. We pair a wealth of technical expertise and creativity with a motivated team committed to ongoing development. This secures our position as a Network Provider with a difference.