Multi-Site Network
Rollouts fail when every site becomes a one-off. Different providers, different equipment, different support paths, and no single place that knows the state of the estate. Multi-Site Network sits above the individual Managed Site packages and gives you one operating model across every location, regardless of which network operator is underneath each one.
What the service covers
The estate is treated as one system rather than a collection of circuits that happen to belong to the same customer.
Network design
Central current-state assessment, target architecture and standard site templates, so a new location is a known pattern rather than a fresh decision.
Connectivity sourcing
Primary and backup access sourced from multiple network operators, carriers and technologies according to what is actually feasible per address.
Rollout management
Central planning, order management, installation coordination and acceptance testing, tracked as one programme rather than a series of individual orders.
Managed edge
Standardised routers, firewalls and SD-WAN policies, so equipment and configuration do not drift site by site.
Central operations
24/7 monitoring, supplier escalation, incident coordination and change control across the whole estate.
Security
Central security policy, segmentation, and optional SASE where distributed users need it as much as sites do.
Commercial management
Consolidated billing, contract inventory and renewal tracking, which is usually where multi-provider estates lose money quietly.
Service management
Named service manager, monthly reporting and quarterly network reviews.
Capacity management
Usage monitoring, trend analysis and upgrade recommendations before capacity becomes the reason something failed.
Customer platform
An enterprise view in Stem Control across every site, service, order and incident.
Typical rollout flow
- Site list and requirements
- Feasibility and lead-time confirmation per site
- Install scheduling and coordination
- Testing, handover, documentation
- Ongoing monitoring and support
What we need from you
- Site list with addresses
- Desired go-live dates, and which sites are priority
- Which locations are operationally critical
- Primary versus backup requirements
- Any building or access constraints
What the estate is built from
Access varies per address, which is the whole reason central coordination is worth paying for.
Sites typically run business fibre or enterprise fibre where routes allow, with business wireless or LTE where they do not. SD-WAN is the control layer once branches depend on central systems, and edge security is delivered as Stem Secure Edge, our managed Sophos firewall.
Frequently asked questions
What multi-site customers usually ask before sending a site list.
How is this different from ordering connectivity for each site?
Ordering per site means every location becomes its own project, with its own provider relationship, its own equipment decisions and its own support path. Multi-Site Network treats the estate as one programme: standard site templates, coordinated ordering, consistent equipment and policy, and one place to see the status of everything.
Can you work across providers we already use?
Yes, and usually we have to. Coverage differs by address, so a realistic estate uses several network operators and more than one access technology. The point of the service is that this is our problem to coordinate rather than yours, and that the operating model looks the same to you regardless of who is underneath at each site.
What do you need from us to quote a rollout?
A site list with addresses, which locations are priority or operationally critical, any desired go-live dates, and whether particular sites need backup connectivity. Building or access constraints are worth flagging early since they usually drive lead times more than the connectivity itself.
Do all sites have to be on the same tier?
No. Tiers are chosen per location according to what an outage costs there, so a head office might be Critical while smaller branches sit on Essential. Multi-Site Network is the layer that keeps a mixed estate consistently designed, delivered and reported.
What happens after the rollout is finished?
The same operating model continues: central monitoring, supplier escalation, incident coordination and change control, with monthly reporting and scheduled reviews. Capacity and usage are tracked so upgrades are recommended before they become urgent rather than after.
Where to go next
Managed Site tiers
Essential, Resilient and Critical compared. Tiers are chosen per location, and a mixed estate is normal.
Network and coverage
Coverage is address-dependent. Send a site list and we confirm feasible access options and likely lead times per location.
Industries
How multi-site connectivity plays out differently for retail, hospitality, medical and financial operations.
Note: Availability and lead times are address-dependent. We confirm feasibility per site before any commitment.