Dedicated fibre for mission-critical connectivity
Enterprise Fibre is a 1:1 dedicated service for South African businesses that cannot treat connectivity as best effort. It is the right choice for headquarters, larger branches, and cloud-heavy sites in Johannesburg, Pretoria, Cape Town, Durban, and other serviceable locations where downtime, jitter, or inconsistent performance becomes a real business cost.
- •MEF compliant network
- •Fully redundant core with diverse paths to every POP
- •SLA-backed service with 24/7 support (365 days)
- •Over 99% uptime (service tier dependent)
- •MTTR target: less than 4 hours
- •Packet loss target: 1% or less
- •Private peering to 200+ major content providers (performance uplift where applicable)
Why choose Enterprise Fibre
The real value of 1:1 is consistency. When the site carries voice, cloud platforms, shared branch systems, or higher revenue risk, you want a primary service designed for predictable performance rather than a lower monthly headline price.
Predictable performance
Built for higher-bandwidth and latency-sensitive workloads where consistency matters all day, not only off peak.
- •Dedicated bandwidth reserved for your service
- •Symmetrical upload and download performance
- •Better fit for cloud-heavy operations and real-time traffic
- •Ideal for multi-site connectivity and central services
Business-grade resilience and support
Designed with operational continuity in mind, including monitoring, escalation, and a service posture matched to higher-impact environments.
- •State-of-the-art monitoring
- •24/7 NOC support with a single point of contact
- •Rapid response from local repair teams where applicable
- •Designed to work with failover where needed (LTE / wireless)
Enterprise Fibre vs Business Fibre
Both services are valid. The difference is the operational impact of the site. Enterprise Fibre is for head offices, shared-service environments, and higher-value branches that need dedicated performance. Business Fibre stays the better fit for normal office workloads where cost discipline matters more than absolute predictability.
- •Need dedicated 1:1 bandwidth for a high-impact site
- •Run heavier cloud, voice, VPN, or branch-to-HQ traffic
- •Cannot afford avoidable performance variance
- •Need a stronger SLA and response posture
- •Run standard office workloads with normal risk tolerance
- •Need business-grade support without the cost of 1:1 access
- •Want to reserve premium spend for only the critical sites
- •Prefer to add continuity selectively with LTE or wireless
Good fit for
If any of these sound familiar, Enterprise Fibre is usually the correct primary link rather than a contended access tier.
When branches depend on head office systems, shared internet becomes a risk. 1:1 helps keep inter-site traffic stable.
Call quality and reliability depend on low jitter and consistent performance. Dedicated fibre reduces variability.
If your business lives in Microsoft 365, hosted systems, or cloud apps, upstream performance matters as much as downstream.
If outages stop billing, operations, trading, or customer service, you want predictable connectivity and a clean support path.
Trust and proof points
SLA-backed uptime and response targets
The existing Enterprise Fibre specification on this site already references a MEF compliant network, over 99% uptime, a sub-4-hour MTTR target, and 24/7 support.
Confirm feasibility at your address
Send your site address or site list and tell us which locations carry the highest operational risk. We'll confirm feasible speeds and lead times, then recommend the right primary link and continuity design for each branch, office, or headquarters location.
Enterprise Fibre FAQs
These are the questions South African buyers usually ask when they are deciding whether a site needs dedicated fibre.
When should I choose Enterprise Fibre instead of Business Fibre?
Choose Enterprise Fibre when a site has higher downtime impact, heavier cloud dependence, stricter SLA expectations, or branch systems that need predictable 1:1 performance. Business Fibre is usually the better commercial fit for standard office operations.
What does 1:1 dedicated bandwidth actually mean?
It means the service is dedicated to your site rather than shared as a contended access tier. That matters when you need more consistent performance for cloud workloads, business voice, VPN traffic, or multi-site operations.
Do I still need LTE or wireless failover with Enterprise Fibre?
Often yes. Enterprise Fibre strengthens the primary service, but continuity planning is still separate. If the site cannot go offline, we usually design a second path so traffic can fail over cleanly during an outage.
Can Enterprise Fibre support branches and head offices in different South African cities?
Yes, where each address is feasible. It is commonly used for head offices, larger branches, and cloud-heavy sites in Johannesburg, Pretoria, Cape Town, Durban, and other serviceable locations.
How are Enterprise Fibre speeds and lead times confirmed?
They are confirmed per address after feasibility. We check what is realistic for the site, then recommend the right speed, continuity model, and rollout plan based on your operational requirements.
Related pages for critical connectivity
Enterprise Fibre usually sits alongside stronger security and multi-site design decisions, and these city guides show where that requirement is most common.
Johannesburg
See how dedicated fibre supports higher-impact headquarters and shared-service sites in Johannesburg.
Pretoria
See how enterprise access and governance-heavy environments come together in Pretoria.
Cape Town
See how enterprise-grade connectivity supports larger cloud-heavy and customer-facing sites in Cape Town.
Finance connectivity
See how performance, security, and continuity come together for financial-services operations.
Medical connectivity
See how higher-impact healthcare environments map to primary connectivity, resilience, and security layers.
SD-WAN
Add routing control and failover when multiple branches depend on shared systems or central apps.
Sophos Firewall
Pair dedicated connectivity with cleaner edge policy and perimeter visibility.
Note: Availability and lead times are address-dependent. We confirm feasibility before any commitment.